We are in the business of comfort. Rest assured we’ve got you covered. If you are unhappy with your purchase, our team is here to work with you to find a solution.
Have a question about your purchase? Or about a specific product and how to best use it for maximum comfort and beauty benefits?
Contact us any time.
We understand that adjusting to a new pillow can we require some time. This is why we have a 101 Night Trial period for all bed pillows (NIGHT Pillow, 2 Ways Beauty Pillow, 4 Ways Beauty Pillow, Vegan Down Beauty Pillow). In fact, we recommend sleeping on the pillow for at least 10 days before making a decision. Our research shows that it takes the body a minimum of 10 days to begin to adjust and experience the benefits. Have questions during your 101 Night Trial Period? Reach out!
Please note: The Silk Face Masks are FINAL SALE and cannot be exchanged, returned or refunded. Due to the nature of this product, returns and exchanges will not be authorized unless there is a defect with the particular item. If this is the case, please reach out to our customer service team at firstname.lastname@example.org and we will replace the item at no additional cost.
From pillowcases and eye masks to scrunchies and skincare, we want you to enjoy the full beauty sleep experience. You may return a NIGHT product (other than exclusions above) for ANY reason within 30 days of purchase date for a full refund. We accept product in new, unopened boxes or in gently used condition.
All refunds will be issued in the original payment method or store credit within five days of the receipt of the returned product as authorized by our customer service team.
For more information, read our Terms & Conditions.